A forward thinking BPO you want to work with.

The Journey:

Becoming Hafstaff.

Our goal is to deliver on-brand consumer support every day, with a plethora of wide ranging services that are constantly evolving as we staff small to mid-sized businesses with our next generation business model.

We recognize talent and know what it takes to catapult a business forward. On that premise, we’re a passionate bunch with management in New York and Manilla, celebrating passion and introducing game changing jobs to dedicated individuals who align with the Hafstaff culture.

Meet Michael.

As CEO of Hafstaff, Michael understands the employee’s struggle as much as he does the entrepreneur’s vision. He personally relates to the ones who bike to work at one of his global office branches, yet he also helps them dream bigger, shine brighter and work harder to make a difference. He also personally believes in positive culture building, systemization, and the power of teamwork, mirroring that belief into Hafstaff’s mission.

With an adaptive mindset and creative vision, Michael founded Hafstaff on the premise of providing a unique niche in the outsourcing market. Always infatuated with the art of Lego dynamics and the thrill of creating spaces, Michael took the serious task of ground up office building with a unique edge he adapted when creating Lego structures. Except that this time he had a team that shared his vision, his passion, and his mission to build.

The founding team at Hafstaff is still very much there, ingrained in its values and close to the Hafstaff family. It’s a message that conveys trust, stability, and value to Hafstaff’s ever growing client network. At each of its locations, there’s as much emphasis on floor to ceiling glass and on-brand color as there is on creating a positive environment.

While Michael is the CEO of Hafstaff NY, he is also occupied with hardware + software development and a visionary across multiple mediums of technology.

Industries we service

Technology & Logistics




Restaurant & Hospitality

Our staff is our backbone

Meet the people behind Hafstaff that create a meaningful

difference in the BPO space

Meet the people behind

Hafstaff that create a meaningful

difference in the BPO space

We use your tech

Here’s some of the software we use. Can’t spot yours?
We’re quick learners.
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Interested in our open

A Hafstaff career is unlike any other and we are proud to offer competitive benefits that enable healthy and fulfilling careers at Hafstaff.

Frequently asked questions

The simple answer is that it minimizes the wage amount, while removing the entire hassle and cost of payroll tax, employee benefits and applicable insurance. When you ditch the stresses associated with workers’ comp or unemployment claims, you can free up more time to get things done. With Hafstaff you also gain confidence and peace of mind via relying on our dedicated branch managers and HR supervisors who shoulder responsibility and ensure that agents are satisfied, productive and constantly growing.

The ease of communication with a Hafstaff agent is our seamless setup and integration. Agents are provided with VoIP phones and communicate via Whatsapp in real time, but also can be summoned to a Hafstaff powered instant Zoom link for training and follow ups.

While a majority of our locations focus on task based positions, we offer in-office and home based talented individuals for graphic design, architectural design, software development and other niche positions.

Aside for Hafstaff generated daily reports, we utilize Teramind and Time Doctor to give our clients the complete confidence in our process and services.

We usually have vetted agents on standby at all of our locations, but await client feedback post interview to assess if a special hire is required or if the in house agents surpass the requirements. With in depth IQ, technology, communication and language assessments, clients are usually very satisfied after the intial 3 interview process.

Cut your staff in half

Get started to access a dedicated, customized, truly game-changing customer support.